Human Resources Overview

  • The Human Resources Department provides services which encompass both internal and external functions

    Internal Functions include services to our employees, such as assistance with leaves, Income Protection, coursework and Highly Qualified issues. We are responsible for the publication of the Board Policy Handbook and Staff Information Book, recruiting and hiring for all programs within CIU20, contract negotiations and collaborative work with each department within CIU20.

    External Functions include the District Emergency Substitute Training Program, monthly meetings with the Human Resources Directors of our 13 school districts and 3 vocational-technical schools, research services to our districts and we serve as the liaison with the Pennsylvania Department of Education for Human Resources-related issues.

Contact Information


    Dr. Frank J. DeFelice
    Assistant Executive Director

    Franchesca Phalen 
    Supervisor for
    Human Resources & Research Services

    Christina Williams
    Supervisor of Health and Nursing Services

    Julie Eates
    Coordinator of Public Relations and Marketing

    Alisha Kalapay
    Cabinet Secretary

    Michele Freer
    Management Assistant